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Terms of Service

Last updated: 3/2/2026
Welcome to our app! By accessing or using our services, you agree to comply with and be bound by these Terms of Service. Please read these terms carefully before using our app and services. If you do not agree with any part of these terms, you should not use our services.

1. Use of the App

Our app provides AI-powered language learning tools designed to help you improve your speaking skills. By using our services, you agree to use them solely for personal, non-commercial purposes and in accordance with these Terms of Service.

2. Account Registration

To use certain features of the app, you may need to create an account. You agree to provide accurate, current, and complete information during registration and to keep your account details updated. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

3. Subscription and Payments

Our services are available through subscription plans. You agree to pay all applicable fees for the plan you select. Payments are processed through trusted third-party payment providers. Subscription fees may be updated from time to time, and we will notify you in advance of any changes.

4. Refund Policy

At NativeSpeech, we aim to provide a high quality learning experience. Please review our refund policy below:
Subscription Payments: We offer a 14-day refund window for all subscription payments. If you are not satisfied with our service, you can request a full refund within 14 days of your purchase. After this 14-day period, subscription payments are generally non-refundable.
Refund Eligibility: Subscriptions may be eligible for a refund if the user experiences major or showstopper bugs that significantly prevent the normal use of the service.
To qualify:
  • The issue must materially impact core functionality of the platform.
  • The issue must be reproducible or verifiable by our team.
  • The issue must not be caused by user device limitations, network issues, or unsupported environments.
Refund Review Process: All refund requests are reviewed by our support team on a case-by-case basis.
We may request:
  • A description of the issue
  • Screenshots or screen recordings
  • Device and browser information
If the issue is confirmed as a major or showstopper bug and cannot be resolved within a reasonable timeframe, a refund may be issued at our discretion.
How to Request a Refund: Please contact our support team at support@nativespeech.app with your account information. We aim to process all requests within 3-5 business days.

Cancellation

You can cancel your subscription at any time. Monthly subscriptions will terminate at the end of the current billing cycle, while annual subscriptions will continue until the end of the paid period.

5. Content Ownership

All content provided through the app, including AI-generated stories, assessments, and other materials, is owned by us or our licensors. You are granted a limited, non-exclusive, non-transferable license to access and use the content solely for your personal use in accordance with these terms.

6. Prohibited Conduct

You agree not to engage in any activities that:
  • Violate any applicable laws or regulations; including those related to intellectual property, privacy, and data protection.
  • Interfere with the proper functioning of the app; including attempts to hack, disrupt, or damage our services or servers.
  • Engage in any behavior that is abusive, fraudulent, or harmful to others; including spamming, phishing, or otherwise exploiting other users.

7. Disclaimers and Limitation of Liability

Our app and services are provided "as is" and without any warranties, express or implied. We do not guarantee the accuracy, completeness, or usefulness of any content or features. You agree that we will not be liable for any damages arising from the use or inability to use the app, including indirect, incidental, or consequential damages.

8. Privacy

We are committed to protecting your privacy and handling your personal data in accordance with our Privacy Policy. By using the app, you consent to the collection, use, and sharing of your data as described in our Privacy Policy.

9. Modifications to the Terms

We may update these Terms of Service periodically. Any changes will be posted on this page with the updated date. By continuing to use the app after such changes, you accept the modified terms.

10. Contact Us

If you have any questions about these Terms of Service or need further assistance, please contact us at support@nativespeech.app.